Virtual Printers on Terminal & Citrix Servers

KB051 - Configuring virtual printers for Terminal and Citrix servers

Two virtual printers are installed during the Volume client installation.  A 'Volume' driver is installed for black and white printing into Volume.  A 'Volume in Colour' driver is installed for colour printing into Volume.

The Volume virtual printer drivers create a temporary image file which is imported into Volume. The temporary image file is then deleted. The location of the temporary image file defaults to c:\temp\.  This location needs to be unique to the user.  However this may not be the case when using Volume inside a terminal or Citrix server environment.  Under these circumstances, the default location needs to be changed to a unique location for each user such as a mapped drive H:\temp for example.  

Follow the steps below to change the default location for the virtual printers.


1

On the Terminal/Citrix server open Devices and Printers in Windows.  Right click on the 'Volume' printer and select ‘Printing Preferences’.


2

From the Printing Preferences window select the 'Save' tab and alter the path in the 'Folder' field to the new location.

Click 'OK' to save the changes.


3

Repeat the above steps for the ‘Volume in Colour’ virtual printer driver.

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